| Shipping Information
Shipping
We use USPS, UPS and FedEx depending on time and cost, for those items
which meet their size and weight limitations. Call us for priority and
express shipping prices.
Free shipping applies
to the lower 48 US States only. Call for international shipping
charges.
Delivery Times
Order processing and shipping transit times are estimated at 5-10
working days. If you have a specific delivery time frame, we should
discuss this prior to order placement. Sometimes, through circumstances
beyond our control, we do not make any guarantees of a projected
delivery schedule. We will do our best to expedite your order, but
cannot guarantee an exact delivery day.
Order Tracking
If delivery contact is not made approximately (10) ten working days from
shipping notification, you may want to check on the transit location of
your order. Please e-mail or call us with your invoice number and we
will respond promptly with the most up-to-date information.
Delivery Notification
Please make sure someone is at the delivery destination to receive the
order.
If your home is not accessible by delivery truck (example: summer home
in Michigan snowed in during winter months), we may have to transport
your merchandise to the nearest accessible point and it will be your
responsibility to provide pick-up and transportation to your home.
In some cases, remote delivery charges may apply. We will notify you
prior to shipping if this should apply or call us if you are concerned.
When Your Merchandise Arrives
Please be prepared to inspect your order when it arrives. Check the bill
of lading and verify that the quantity of packages delivered agrees with
what the BOL indicates left the factory. You may have to open the
cartons, in the case of motor freight, to look for transit damage.
Please do not sign the bill of lading until you are reasonably sure the
merchandise has been delivered in good condition. If you should discover
damage, it is your responsibility to notify us immediately. You must
sign the bill of lading with a note describing the damage you see.
Although damage claims are rare, they can happen and your products are
fully insured against freight damage.
Freight Damage
Your products are insured against freight damage. Should freight damage
be determined, we will either arrange to have the merchandise repaired
to factory new conditions or replaced at no cost to you and as
expeditiously as possible.
Questions? Call Us or Email
For large orders, please call us or e-mail us with
the merchandise information and your complete delivery address so we can
quote the exact shipping fees.
Alaska, Hawaii and International Deliveries
Please call us or email for a quote.
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